{"id":16904,"date":"2025-03-25T18:05:30","date_gmt":"2025-03-25T16:05:30","guid":{"rendered":"https:\/\/gren.com\/lv\/?p=16904"},"modified":"2025-07-24T12:21:32","modified_gmt":"2025-07-24T09:21:32","slug":"gren-uzsak-ikgadejo-klientu-apmierinatibas-petijuma-aptauju","status":"publish","type":"post","link":"https:\/\/gren.com\/lv\/jaunumi\/gren-uzsak-ikgadejo-klientu-apmierinatibas-petijuma-aptauju\/","title":{"rendered":"Gren uzs\u0101k ikgad\u0113jo klientu apmierin\u0101t\u012bbas p\u0113t\u012bjuma aptauju"},"content":{"rendered":"<style type=\"text\/css\">.page-hero{padding:140px 0 30px;position:relative}.page-hero-content{max-width:300px}.page-hero h4,.page-hero p{font-size:16px;font-weight:400;line-height:24px}.page-hero .date{margin-top:24px;color:#fff;font-size:20px}.page-hero-video-wrap{position:absolute;top:0;left:0;width:100%;height:100%;z-index:-1;overflow:hidden}.page-hero-video{width:100%;height:100%;object-fit:cover}@media(min-width: 576px){.page-hero-content{max-width:850px}}@media(min-width: 992px){.page-hero{padding:210px 0 64px}.page-hero h4,.page-hero p{font-size:24px;line-height:30px}}\n\n\/*# sourceMappingURL=block-page-hero.min.css.map*\/<\/style><section id=\"page-hero-block_82f35f0790a0cfa896822cdf0e40bb82\" class=\"block page-hero\" style=\"background: url(https:\/\/grenweb01.blob.core.windows.net\/gren-web-prod\/sites\/2\/2025\/03\/AdobeStock_418053408_1-scaled.jpg) no-repeat center\/cover\">\n\t<div class=\"container\"  data-block-animate>\n\t\t\t\t\t<div class=\"page-hero-content text-wrap\"  data-animate-part>\n\t\t\t\t<h1><span style=\"color: #ffffff\">Gren uzs\u0101k ikgad\u0113jo klientu apmierin\u0101t\u012bbas p\u0113t\u012bjuma aptauju <\/span><\/h1>\n\n                <div class=\"date\">25.03.25<\/div>\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n<style type=\"text\/css\">.full-width-written-content p>a{font-weight:700}\n\n\/*# sourceMappingURL=block-full-width-written-content.min.css.map*\/<\/style><section id=\"full-width-written-content-block_5ea9b75b5cf4368418905e3f95d1fe80\" class=\"block full-width-written-content\">\n\t<div class=\"container\" data-block-animate>\n\t\t<div class=\"text-wrap\" data-animate-part><p>Ar\u012b \u0161ogad, k\u0101 katru gadu kop\u0161 2011. gada, uz\u0146\u0113mums <strong>Gren aicina savus siltumapg\u0101des klientus piedal\u012bties Klientu apmierin\u0101t\u012bbas p\u0113t\u012bjuma aptauj\u0101<\/strong>, lai uzzin\u0101tu klientu viedokli par uz\u0146\u0113mumu, sniegtajiem siltumapg\u0101des pakalpojumiem un to kvalit\u0101ti.<\/p>\n<p>Aptauja norisin\u0101s no <strong>25. marta l\u012bdz 16. apr\u012blim<\/strong> un \u0161ogad Latvij\u0101 aptauj\u0101sim klientus <strong>Jelgav\u0101, Gulben\u0113 un Daugavpil\u012b<\/strong>.<\/p>\n<p>Aptauju Gren veic sadarb\u012bb\u0101 ar p\u0113tniec\u012bbas partneri uz\u0146\u0113mumu <strong>Kantar<\/strong>. Aptauja norit\u0113s gan dz\u012bvok\u013cu \u012bpa\u0161nieku, gan uz\u0146\u0113mumu p\u0101rst\u0101vju grup\u0101s. Klienti var\u0113s izv\u0113l\u0113ties sev \u0113rt\u0101ko veidu, k\u0101 piedal\u012bties aptauj\u0101 \u2013 telefoniski vai e-past\u0101. Aptauja ir anon\u012bma, un ieg\u016btie dati tiek analiz\u0113ti tikai visp\u0101rin\u0101t\u0101 veid\u0101. Dal\u012bba aptauj\u0101 aiz\u0146em aptuveni <strong>10\u201315 min\u016btes.<\/strong><\/p>\n<p>Aptaujas rezult\u0101ti b\u016bs pieejami vasar\u0101, un par tiem tiks inform\u0113ti ar\u012b klienti. M\u0113s priec\u0101jamies, ka klientu apmierin\u0101t\u012bba ar m\u016bsu pakalpojumiem un sadarb\u012bbu ar katru gadu pieaug. Pag\u0101ju\u0161\u0101 gada aptaujas rezult\u0101ti liecina, ka dz\u012bvok\u013cu \u012bpa\u0161nieki m\u016bsu sadarb\u012bbu nov\u0113rt\u0113ja ar 70 punktiem, savuk\u0101rt, uz\u0146\u0113mumu p\u0101rst\u0101vju v\u0113rt\u0113jums sasniedza 95 punktus skal\u0101 no 100. \u0160ie rezult\u0101ti apliecina, ka r\u016bpes par klientiem ir m\u016bsu priorit\u0101te, un m\u016bsu veiktie uzlabojumi pakalpojumu snieg\u0161an\u0101 tiek pozit\u012bvi nov\u0113rt\u0113ti.<\/p>\n<p><strong>Gren pateicamies visiem klientiem, kuri ir atsauc\u012bgi un sniedz atbildes uz aptaujas jaut\u0101jumiem!<\/strong> \u00a0Ieg\u016btie rezult\u0101ti sniedz v\u0113rt\u012bgu ieguld\u012bjumu Gren darba un klientu apkalpo\u0161anas uzlabo\u0161an\u0101.<\/p>\n<p>Aptauja \u0161obr\u012bd notiek vis\u0101s Baltijas valst\u012bs, kur\u0101s str\u0101d\u0101 Gren uz\u0146\u0113mumi.<\/p>\n<p><span style=\"text-decoration: underline\">Ja saist\u012bb\u0101 ar aptauju klientiem rodas k\u0101di jaut\u0101jumi vai ieteikumi, aicin\u0101m sazin\u0101ties ar:<\/span><\/p>\n<ul>\n<li>Gren klientu apkalpo\u0161anas centru Jelgav\u0101 pa t\u0101lruni 63 007 055 vai e-past\u0101: klienti.jelgava@gren.com<\/li>\n<li>SIA \u201cGren Gulbene\u201d Klientu apkalpo\u0161anas noda\u013cu pa t\u0101lruni 64471610 vai\u00a0 e-past\u0101: klienti.gulbene@gren.com<\/li>\n<\/ul>\n<p><strong>Paldies klientiem par atsauc\u012bbu un sadarb\u012bbu!<\/strong><\/p>\n<\/div>\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":16903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jaunumi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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