{"id":10523,"date":"2024-02-07T16:25:48","date_gmt":"2024-02-07T16:25:48","guid":{"rendered":"https:\/\/gren.com\/uk\/?page_id=10523"},"modified":"2024-10-22T05:00:14","modified_gmt":"2024-10-22T05:00:14","slug":"community","status":"publish","type":"page","link":"https:\/\/gren.com\/uk\/community\/","title":{"rendered":"Community"},"content":{"rendered":"<style type=\"text\/css\">.page-hero{padding:140px 0 30px;position:relative}.page-hero-content{max-width:300px}.page-hero h4,.page-hero p{font-size:16px;font-weight:400;line-height:24px}.page-hero .date{margin-top:24px;color:#fff;font-size:20px}.page-hero-video-wrap{position:absolute;top:0;left:0;width:100%;height:100%;z-index:-1;overflow:hidden}.page-hero-video{width:100%;height:100%;object-fit:cover}@media(min-width: 576px){.page-hero-content{max-width:850px}}@media(min-width: 992px){.page-hero{padding:210px 0 64px}.page-hero h4,.page-hero p{font-size:24px;line-height:30px}}\n\n\/*# sourceMappingURL=block-page-hero.min.css.map*\/<\/style><section id=\"page-hero-block_bd0a5abe226b230c6b97e866ad983ae1\" class=\"block page-hero\" >\n\t<div class=\"container\"  data-block-animate>\n\t\t\t\t\t<div class=\"page-hero-content text-wrap\"  data-animate-part>\n\t\t\t\t<h1>Our community network<\/h1>\n<p><span data-contrast=\"auto\">Our customers are the core of our network, and communicating with them is critical.\u00a0 We hold information events and local workshops, conduct annual customer satisfaction surveys and publish via twice-yearly newsletters to provide information about services, pricing, connections and tips on how to save energy.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In 2023, the satisfaction rate amongst Gren customers was high and exceeded external benchmarks in the utility sector in Europe and the world. According to our most recent survey, our customers ranked Gren highly for reliability of supply, invoicing, value for money, customer service, personnel, website and digital interaction, reputation and brand.\u00a0<\/span><\/p>\n\n                \t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n<style type=\"text\/css\">.zig-zag{padding:0;position:relative;overflow-y:hidden}.zig-zag.bg-dark-green,.zig-zag.bg-dark-red{color:#fff}.zig-zag.bg-light-green a{color:#fff}.zig-zag.bg-light-green a:after{background-color:#fff}.zig-zag.bg-light-green a:hover:after{background-color:#e8412c}.zig-zag .img-wrap,.zig-zag .text-wrap{width:100%;height:100%}.zig-zag .text-wrap{display:flex;padding:25px 16px 62px 24px;flex-direction:column;justify-content:space-between;align-items:flex-start;min-height:403px}.zig-zag .text-wrap .text{display:flex;flex-direction:column;align-items:flex-start;gap:48px}.zig-zag .text-wrap .text h2{margin:0;font-size:24px;line-height:28px;color:#9cbbba !important}.zig-zag .text-wrap .text h2.light-green{color:#9cbbba !important}.zig-zag .text-wrap .text h2.white{color:#fff !important}.zig-zag .text-wrap .text h2.black{color:#000 !important}.zig-zag .text-wrap p>a{font-weight:700;position:relative;transition:all ease-in-out .3s;margin-top:50px;display:inline-block}.zig-zag .text-wrap p>a:active{color:#9cbbba !important}.zig-zag .img-wrap{position:relative}.zig-zag .img-wrap img{object-fit:cover;object-position:center;width:100%;height:100%}.zig-zag .right-col{height:100%}.zig-zag .right-col p{opacity:.6;margin:12px 0 0}.zig-zag.reversed .row{justify-content:flex-end}@media(max-width: 767.98px){.zig-zag:not(.reversed) .right-col{order:1}.zig-zag:not(.reversed) .left-col{order:2}.zig-zag.reversed .left-col{order:2 !important}.zig-zag.reversed .right-col{order:1 !important}.zig-zag .img-wrap img{min-height:403px}.zig-zag .container{max-width:unset !important;padding:0}}@media(min-width: 768px){.zig-zag:not(.reversed) .left-col .text-wrap{padding-left:0 !important}.zig-zag.reversed .left-col{order:2}.zig-zag.reversed .right-col{order:1;right:unset;left:0}.zig-zag .text-wrap{padding:64px;gap:33px}.zig-zag .text-wrap .text{gap:33px}.zig-zag .text-wrap .text h2{font-size:36px;line-height:38px}.zig-zag .right-col{position:absolute;right:0}}@media(min-width: 992px){.zig-zag .row{gap:0}.zig-zag .text-wrap{padding:64px;max-width:500px}.zig-zag .text-wrap p>a{margin-top:0}.zig-zag .text-wrap p>a:hover{color:#e8412c}}\n\n\/*# sourceMappingURL=block-zig-zag.min.css.map*\/<\/style><section id=\"zig-zag-block_d2e21d29ca2cf82174a1d7f83772d074\" class=\"block zig-zag bg-white\">\n    <div class=\"container\" data-block-animate>\n        <div class=\"row g-0\">\n            <div class=\"col-12 col-md-6 left-col\" data-animate-part>\n                <div class=\"text-wrap\"><div class=\"text\"><h3 class=\"black\">Wick, Scotland<\/h2><div><p><span data-contrast=\"none\">Our network in Wick, Scotland, supports three full-time staff and one part-time staff. Our team includes Harris Gilmore, the current Energy Centre Manager. Harris\u2019s family are from Wick, but moved out of the area before he was born. As a child, he made regular visits to the area and, when studying for his degree in England, he applied for a role working at the energy centre as part of his year in industry. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">After he graduated, Harris returned to Wick as a site technician, worked hard and became an expert. He now runs the entire site and has settled in the area, leading a small team, managing the end-to-end supply chain and acting as the first point of contact for all current and potential customers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<\/div><\/div>                                                    <\/div>            <\/div><!--\/.col-->\n            <div class=\"col-12 col-md-6 right-col\" data-animate-part>\n                <div class=\"img-wrap\"><img data-lazy-src=\"https:\/\/grenweb01.blob.core.windows.net\/gren-web-prod\/sites\/7\/2024\/02\/Harris-and-Reymond.jpeg\" alt=\"\"  \/><\/div>            <\/div><!--\/.col-->\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"zig-zag-block_9e00cd8b06173a7e20bc850ce61aab36\" class=\"block zig-zag bg-light-green reversed\">\n    <div class=\"container\" data-block-animate>\n        <div class=\"row g-0\">\n            <div class=\"col-12 col-md-6 left-col\" data-animate-part>\n                <div class=\"text-wrap\"><div class=\"text\"><h3 class=\"black\">Tartu, Estonia<\/h2><div><p class=\"p1\"><span class=\"s1\">Gren owns and operates the district heating (DH) and cooling network in Tartu, Estonia, providing energy to over 2,000 customers.\u00a0\u00a0<\/span><\/p>\n<p>The city&#8217;s heat network has had long term support from the City Council, and the community, through city planning, DH zoning, and continuing demand for new connections to the network.<\/p>\n<p><span data-contrast=\"none\">The City Council has strongly supported the deployment of DH, mainly through a comprehensive city planning and DH zoning. The networks operated by Gren are considered one of the main enablers of the city\u2019s environmental strategy.<\/span><\/p>\n<\/div><\/div>                                                    <\/div>            <\/div><!--\/.col-->\n            <div class=\"col-12 col-md-6 right-col\" data-animate-part>\n                <div class=\"img-wrap\"><img data-lazy-src=\"https:\/\/grenweb01.blob.core.windows.net\/gren-web-prod\/sites\/7\/2024\/02\/Customer-service-Jelgava-DH-customers-2-scaled.jpg\" alt=\"\"  \/><\/div>            <\/div><!--\/.col-->\n        <\/div>\n    <\/div>\n<\/section>\n\n<section id=\"zig-zag-block_a04a3baf454010ee796f6beb65bf0ddc\" class=\"block zig-zag bg-light-green\">\n    <div class=\"container\" data-block-animate>\n        <div class=\"row g-0\">\n            <div class=\"col-12 col-md-6 left-col\" data-animate-part>\n                <div class=\"text-wrap\"><div class=\"text\"><h3 class=\"black\"> <\/h2><div><p><span data-contrast=\"none\"> According to EBRD,<\/span><\/p>\n<blockquote><p><span data-contrast=\"none\">\u201ca culture of partnership and innovation has characterised the relationship with the city&#8230; This culture will be critical to supporting the city\u2019s recently announced goal of reducing its carbon emissions by 40 per cent by 2030&#8230; and of becoming carbon neutral by 2050.\u201d <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p><\/blockquote>\n<p><span data-contrast=\"none\">Gren has developed bespoke solutions for the National Museum of Estonia and L\u00f5unakeskus, southern Estonia\u2019s biggest shopping mall and entertainment centre. <\/span><span data-contrast=\"none\">Our network is considered the best-run in the country, with the price of district heating lower than the national average.<\/span><\/p>\n<\/div><\/div>                                                    <\/div>            <\/div><!--\/.col-->\n            <div class=\"col-12 col-md-6 right-col\" data-animate-part>\n                            <\/div><!--\/.col-->\n        <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10523","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Community - Gren Energy Ltd<\/title>\n<meta name=\"description\" content=\"Explore Gren&#039;s innovative green energy solutions for the UK, from district heating to combined heat and power. 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